Frequently Asked Questions
Your guide to premium streetwear and luxury resale.
Are all items sold on Atlas Resell Management authentic?
Yes, every item undergoes a rigorous multi-point inspection process by our expert authenticators to ensure 100% legitimacy before being listed.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
Due to the nature of the secondary market, all sales are final. However, if there is a fulfillment error or a documented authenticity concern, please contact our support team within 3 days of delivery.
Do you offer international shipping?
We ship worldwide to most countries. Please note that international customers are responsible for any customs duties, taxes, or import fees incurred upon arrival.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm at checkout.
How do you determine the condition of pre-owned items?
We use a standardized grading scale ranging from 'Brand New/Deadstock' to 'Gently Used'. Detailed photos and descriptions of any minor flaws are provided on each product page.